Our Guarantees
Northern Benjamin Franklin Plumbing is a UWIN-endorsed contractor. That means our promises are backed by more than our own word, and you have somewhere to go if we ever fall short.
100% Satisfaction Guaranteed
If you're not happy, we make it right.
On-Time Guarantee
If there is any delay, it's you we pay!
We know you're busy and your time is valuable, which is why we always arrive on time to scheduled appointments. If we're not on time, we pay you $5 for every minute that we're late, up to a $300 maximum.
100% Satisfaction Guarantee
If you're not happy, we make it right.
We stand behind our work with a 100% satisfaction guarantee. Our plumbers are friendly, clean, polite, drug-free, and experienced. Putting your satisfaction first means we respect your time, provide honest prices, and keep your home clean.
Straightforward Pricing
You approve the price before we start.
We quote the job, not the hour. You see the exact cost up front and decide how to proceed, with no hidden fees and no pressure tactics.
100% Satisfaction Guaranteed
If you're not happy, we make it right.
The UWIN Guarantee
UWIN is a customer service resource exclusively for the customers of Benjamin Franklin Plumbing. It allows elite home service contractors to provide an extra level of protection and peace of mind to homeowners.
UWIN-endorsed contractors always carry current liability and workers' compensation insurance, and our plumbing contractors are licensed by all appropriate government agencies. In return for displaying the UWIN seal, we agree to a 100% satisfaction guarantee, so any service problem gets resolved quickly and honestly.
Submit a UWIN claim